At Promech Racing we pride ourselves in providing our customers with a high level of service and support to complement the quality products we sell. Whether you are ordering our standard products or are taking advantage of our bespoke embroidery service, your order will be dealt with efficiently; ensuring you receive a quality product in good time.
Please contact us to discuss any requirements you might have that are not covered in this website. Contact our sales team on +44 (0)1722 412233, email@example.com or visit our stand at one of the exhibitions we are attending.
Q: How do I place an order?
A: Select the items you require while browsing our site, click on the shopping basket/checkout cart button in the top right hand corner of the screen. This takes you to your Shopping Basket that shows full details of all the items selected, you will be asked to confirm by clicking on CHECKOUT. You will then be guided through a simple process providing us with details such as your NAME, DELIVERY ADDRESS and METHOD OF PAYMENT via the Shopify secure gateway. Once this information has been confirmed the process is complete and we will acknowledge your order by email. Alternatively, if you prefer to talk to a sales representative, please call: +44 (0)1722 412233.
Q: Do I receive any confirmation once I have placed an order?
A: Once your details are confirmed, we will acknowledge your order by e-mail.
Q: When will my order be dispatched?
A: Orders for standard products will normally be dispatched in 1 to 3 days. Orders requiring our bespoke embroidery service will be dispatched within 10 working days from receipt of your e-mail conformation/signed order form.
Q: Do ProMech Office Racing Chairs require assembly?
A: Yes, all our office chairs require assembly. Each chair includes assembly tools and instructions, build time is typically 15-30 minutes.
Q: Do ProMech Office Racing Chairs conform to Fire Regulations?
A: Yes, all ProMech Office Racing Chairs conform to BS 5852 Part 1 & 2.
We are pleased to accept any of the following methods of payment for purchases made online at www.promechracing.com:
Please note we can only accept one payment type per order.